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capacity and communication for
social change in peruvian municipalities
This thesis is an exploratory study of the
role that Communication for Social Change principles play
in World University Service of Canada's (WUSC) project to
strengthen the capacity of Peruvian municipalities in the
area of water and sanitation. The research took place in two
case study locations, one urban and one rural, and was conducted
through stakeholder workshops, semi-structured interviews,
participant observation and a review of project documents.
The findings describe the communication, collaboration and
perceived changes in individual and organizational capacity
that have taken place based on WUSC's work with municipal
governments, water companies, water user groups, and end users.
In doing so, the research reveals that WUSC carries out many
effective communication and capacity development activities
based on their long-term engagement with their counterparts
and their "learning by doing" approach. However, they do not
have overall strategies in either of these areas, which has
resulted in the exclusion of some stakeholders and difficulty
in monitoring and evaluating these areas which may hamper
the overall long-term impact of the project. Based on these
findings, the paper suggests how Communication for Social
Change principles could be applied to help improve other capacity
development projects of this type. While this study does not
directly address debates about water privatization, it does
offer reflections for improving the effectiveness of local
level water management.
Download whole thesis as pdf file here
(4.5MB), or by chapters below.
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yapame